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Peak Support Q&A: Nikole Freeman
Peak Support Monthly Q&A provides insights into Nikole Freeman’s personal interests, achievements, and experiences, showcasing her role as the Client Services Manager at Peak Support.
Zendesk Review: A Robust Support Platform for Large or Complex Support Organizations
Discover how Zendesk’s powerful features and functionalities make it the ideal support platform for large or complex support organizations in our comprehensive review.
Crafting an RFP to Outsource Customer Support – Includes a Complete RFP Template
A comprehensive guide to creating a winning Request for Proposal that ensures successful outsourcing of your customer support services.
Peak Support Q&A: Maria Ebrahimi
Peak Support Monthly Q&A provides insights into Maria Ebrahimi’s personal interests, achievements, and experiences, showcasing her role as the Senior Client Services Manager at Peak Support.
Key Performance Indicators (KPIs) for Customer Service
Unlocking Success: A comprehensive guide to selecting, measuring, and optimizing Key Performance Indicators (KPIs) for Customer Support, empowering businesses to deliver exceptional customer experiences.
Peak Support Q&A: Greg Sanchez
Peak Support Monthly Q&A provides insights into Greg Sanchez’s personal interests, achievements, and experiences, showcasing his role as Client Services Manager at Peak Support.
Building an Exceptional Company Culture: The Complete Guide
A comprehensive guide to creating a positive and thriving work environment that fosters employee engagement, productivity, and long-term success. *Bonus – Get our free card deck with 70 tips and tricks for creating an exceptional workplace culture
Peak Support’s Leadership Training Program
A transformative guide to developing effective leadership skills and strategies, empowering individuals to drive growth, inspire teams, and achieve peak performance in the customer support industry.
Complaints Resolution: Why It’s Important for Your Business
Learn why effective complaints resolution is crucial for the success and reputation of your business in our insightful blog post.
