Gaming
Give your players the ultimate gaming experience by providing the support they need — wherever and whenever they need it.
Win the real boss fight
The greatest gameplay experience in the world doesn't matter when everything starts glitching. From a server disconnect to download issues, our expert team members are the best way to level up your players' experience and ensure they have the support they need around the clock. Stand out from your competition by creating an experience and community your players love with business process outsourcing (BPO) from Peak Support.
Stay ahead in an evolving landscape
The more your business scales, the more you'll need exceptional video game customer support to create the player experience you want to be known for. Peak Support grows with you and adapts to meet those changes. Confidently build the customized solution you need now. And rest assured you have an advocate you can trust for support as your brand continues to grow.
Provide exceptional support with friction-free communication
Specialized gaming customer service creates a competitive edge for your business in an ecosystem that's brimming with new communities, innovative tech and immersive environments. We have real people to make hassle-free communication possible with multilingual teams, omnichannel capabilities and round-the-clock support. Regardless of when and how they contact us or what language they speak, we make every customer experience one that wows and sets your brand apart.
We wrote the book on Trust & Safety
Trust & Safety is the cornerstone for creating a safe online environment. Click here to learn why.
Our comprehensive guide explains why Trust & Safety is important and how to do it well.
Why Us?
We only hire 1 in every 100 applicants, because we’re an employer of choice. Plus, we have a world-class QA program. It’s no surprise our average QA score is 95%.
We say “yes” to unique requests and deliver customized solutions. And we do it while guaranteeing we're the easiest business process outsourcer (BPO) to work with.
We attract the best talent because we have the best culture. Peak Support has the highest Glassdoor rating in the industry, with a 96% CEO approval rating.
Our clients say we’re the most data-driven BPO in the market. Our live client dashboards allow you to sleep at night knowing your queue is under control.
How Peak Support impacts gaming and e-sports
Players are passionate about the games they love — which means loyalty and reputation are everything for gaming companies. At Peak Support, we understand the unique challenges gaming and esports companies face every day. We help growing brands create efficient support processes, build meaningful player communities and boost their online gaming customer retention rate with industry-leading customer service.
Our Services
Peak Support provides comprehensive business process
outsourcing (BPO) solutions to set your brand apart.
Make your players the main characters
Want to build a community of raving fans? Put your players at the center of everything you do. When you partner with us, you'll be amazed at how easy it is to create effortless experiences for your players — from launch day to your last build.
Ready to chat with us?
We can help you scale your game's growth and build a loyal player community. Learn more about how outsourcing can unlock new levels of growth and profitability for your gaming or esports brand.
