Resources

2024 Trends: How AI Will Reshape Customer Service Teams

Explore the transformative impact of AI on customer service teams, highlighting the potential for improved efficiency, personalization, and customer satisfaction through the integration of AI technologies.

Read More
php
Peak Support Q&A: Autumn Heard
php
Peak Support Q&A: Marlou Abalona
php
2020 Team Member Survey Results
php
2020 Client Survey Results
This is the third year in a row where we’ve published our client survey result. One of our core values is Continuous Improvement, which is why this survey is important to us. It helps us determine where improvements are needed, and it also reminds us to celebrate our successes.
php
Top 7 Customer Service Interview Questions
php
Clutch Award For Top Voice Services and Call Center Company
php
Peak Support Q&A: Lana Charlton
php
Self-Care Tips to Keep Yourself Happy and Healthy
php
Peak Support Q&A: Aimee Fermo