Case Studies


Promenade is a software company that empowers small businesses in verticals including the floral industry (BloomNation), craft breweries and alcohol producers (Bevv), restaurants (Dig-In), and liquor and wine stores (Swigg).

Advent eModal greatly improves the quality of its overall customer support operations with Peak Support
Wildgrain maintained a 97% CSAT ranking after transitioning to an outsourced team with Peak Support
How a global community building company scaled its customer service
How an overnight cult brand delivered an exceptional customer experience
How a tech wearable brand provides first-class technical support