Outsourcing in the United States

We have the best fill rates and the lowest attrition in the industry.  Partner with us to outsource your U.S. customer support team.

Woman working in call center as dispatcher

Grow your business with US-based support

 

Provide a stellar customer experience by outsourcing your customer service to an experienced team of professionals in the U.S.

Your agents will be culturally and geographically aligned with your customer base, providing that extra touch of “Wow” that will keep customers coming back.

Our U.S. Advantage

Proven hiring success

We have 100% fill rates and the lowest attrition in the industry. If you’re having trouble hiring U.S. agents, call us.

 

Offshore when you’re ready

If you want to scale beyond the U.S., we’re ready when you are. We have teams of unmatched customer service professionals in the Philippines, Eastern Europe, and Colombia.

Don’t take it from us.

See what our employees and clients have to say.

Our services

Customer Service

Customer Service

Get a customized and experienced customer service team—as a supplement to your existing team or as a standalone team—within a matter of weeks. You’ll get expert help building systems, hiring the best people, and optimizing processes to ensure your customer experience is always world-class.

Technical Support

Technical Support

SaaS or tech company with a deeply technical product? Our agents bring a variety of technical skills — whatever you need — and years of experience solving complex customer problems.

Trust and Safety

Trust and Safety

We keep online communities safe. Whether you need content moderation or fraud detection and prevention, you can trust the experts at Peak Support.

Marketing & Sales

Marketing & Sales

How does a smoother sales process and a full pipeline sound? We’ve got experts in market research, lead qualification, and building out sales operations — and they’re all ready to help your sales and marketing efforts.

Finance & Accounting

Finance & Accounting

 Invoicing and accounts receivable literally pay the bills. Outsourcing these critical and repetitive tasks is the most cost-effective way to improve your bottom line.

Tech and AI Solutions

Tech and AI Solutions

Our team of expert professionals can help you plan, deploy and manage the latest technology and AI solutions, so you can focus on running your business.

 

Back-Office Services

Back Office Services

Back-office tasks aren’t always sexy, but they’re often mission critical. From content moderation to data entry to processing invoices, our expert team members will take responsibility for all your time-consuming and repetitive tasks. We’ll get ‘em done, and we’ll find ways to make the process even smoother. Guaranteed.

Ready to chat with us?

We’ve helped dozens of innovative companies launch and scale their customer service teams. Whatever you need to grow your business, our flexible offerings can fit. Let’s chat about how outsourcing can unlock new levels of growth for your business. 

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