Social Media
Say hello to a better way to support your users with world-class content moderation and customer service. Our outsourced support teams for social media brands unlock new possibilities.
Enterprise Capabilities. Startup Mindset.
To keep up with growing demands for user support and content moderation, you need an outsourcing partner who can move at the speed of the Internet. Peak Support has the agility of a startup, but the capabilities to build large, scalable teams.
Our Services For Social Media Brands
Trust & Safety
Trust & Safety
We keep online communities safe. Whether you need content moderation or fraud detection and prevention, you can trust the experts at Peak Support.
We Put People First
We protect your users, while also protecting the well-being and mental health of our moderators with a full benefits package, an exceptional company culture, and free counseling. And our remote model ensures we can hire a diverse team – critical for ensuring accurate and unbiased content moderation.
Why Us?
Exceptional company culture
We’re firm believers that the best work happens when people love their jobs. So we’re building the best remote company culture on the planet—and you get to reap the benefits. Over 95% of our team members agree that Peak Support is a great place to work.
Client-centric approach
Your success is our success. That means when you identify an opportunity—big or small—we jump on it. From clearing backlogged queues to moderating content to scaling efficiently, we’re here to help you wherever you need it. And we guarantee that you’ll find us easier to work with than any company you’ve ever come across before.
High-touch management
We provide your team with the support it needs to succeed. Our Team Leads typically manage only 8 to 10 agents – compared with 15 to 20 at most outsourcing companies. Our exceptional account management and shared services functions will ensure you get what you need to succeed.
Build for the future
From serving customers to reviewing content, we’re a long-term growth partner for social media brands.
