Outsourcing in Eastern Europe

Serve EU customers in multiple languages from our Eastern Europe locations.

Welcome to Europe

When you outsource in Eastern Europe with Peak Support, you gain access to incredible talent that is highly educated, technically skilled, and fluent in English and other European languages.

Why outsource to Eastern Europe?

With Peak Support's business process outsourcing (BPO) solutions, your brand can grow without worrying about borders. Your agents will be providing excellent support in a secure environment for your European clients or customers in just weeks.

With Peak Support business process outsourcing (BPO), your brand can grow without worrying about borders. Let us help you build a dedicated team and multilingual contact center in Eastern Europe. Your agents will be providing excellent support in a secure environment for your EU clients or customers in just weeks.

Build a team that speaks the language of wow support and service worldwide from a multilingual call center in Eastern Europe. Our agents are highly proficient in English plus other languages, allowing you to serve customers in German, French, Italian and more.

Scale intelligently with world-class talent at a fraction of the cost. The cost of living in many Eastern European nations is substantially lower than the U.S. and Canada and most of Western Europe. As a result, these teams are more cost-effective for driving growth.

The literacy rate in Eastern Europe is nearly 99%, and over a third of the adult population in most countries holds a college degree. Eastern Europe is among the best regions in the world for computer programming skills — the public education systems in these countries invest heavily in coding and digital literacy programs.

Don’t take it from us.

See what our employees and clients have to say.

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Why Us?

Clients choose us when they care about:

Quality

We only hire 1 in every 100 applicants, because we’re an employer of choice. Plus, we have a world-class QA program. It’s no surprise our average QA score is 95%.

Flexibility

We say “yes” to unique requests and deliver customized solutions. And we do it while guaranteeing we're the easiest business process outsourcer (BPO) to work with.

Culture

We attract the best talent because we have the best culture. Peak Support has the highest Glassdoor rating in the industry, with a 96% CEO approval rating.

Data

Our clients say we’re the most data-driven BPO in the market. Our live client dashboards allow you to sleep at night knowing your queue is under control.

How We Can Help

Peak Support partners with you for dedicated teams and skilled agents in Eastern Europe ready to help in these areas.

Customer Service

From a standalone BPO team to a flexible supplement to your existing one, build an outsourced team of expert support agents within weeks.

Technical Support

SaaS or tech company with a deeply technical product? Our agents bring a variety of technical skills — whatever you need — and years of experience solving complex customer problems.

Trust & Safety

We keep online communities safe. Whether you need content moderation or fraud detection and prevention, you can trust the experts at Peak Support.

Back-Office Services

Our expert team members will take responsibility for all your time-consuming and repetitive tasks. We’ll get ‘em done, and we’ll find ways to make the process even smoother, Guaranteed.

Sales & Marketing

How does a smoother sales process and a full pipeline sound? We’ve got experts in market research, lead qualification, and building out sales operations — and they’re all ready to help your sales and marketing efforts.

Accounting Services

Invoicing and accounts receivable literally pay the bills. Outsourcing these critical and repetitive tasks is the most cost-effective way to improve your bottom line.

Tech & AI Solutions

Our team of expert professionals can help you plan, deploy and manage the latest technology and AI solutions, so you can focus on running your business.

Ready to chat with us?

We’ve helped dozens of innovative companies launch and scale their customer service teams. Whatever you need to grow your business, our flexible offerings can fit. Let’s chat about how outsourcing can unlock new levels of growth for your business.